Privacy Policy

How we collect, use, and protect your personal information.

Effective Date: March 9, 2026

Brainymation Studio Sdn Bhd (MyCoID: 1066053-D), operating the website www.brainymation.com ("Website"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our Website and training services, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

1.1 Personal Data You Provide

When you submit forms on our Website (contact enquiries, course registrations, brochure requests, quotation requests, or internship applications), we may collect:

  • Full name
  • Email address
  • Phone number
  • Company or organisation name
  • Job title or designation
  • Course preferences and training requirements
  • Messages or enquiry details you provide
  • HRD Corp claim-related information (if applicable)
  • Academic information (for internship applications only, such as university, faculty, programme, and CGPA)
  • Uploaded documents (for internship applications only, such as transcripts and resumes)

1.2 Usage Data Collected Automatically

When you visit our Website, we automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or source
  • Device type (desktop, tablet, or mobile)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See Section 5 below for details.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To respond to your enquiries and provide information about our courses
  • To process course registrations and training bookings
  • To send course brochures you have requested
  • To prepare and deliver quotations for training services
  • To process internship applications
  • To facilitate HRD Corp claims for eligible participants
  • To improve our Website, services, and user experience
  • To analyse website traffic and usage patterns
  • To comply with legal obligations and regulatory requirements

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services in the operation of our Website. Each service may collect or process certain data as described below:

3.1 Google Analytics

We use Google Analytics to understand how visitors use our Website. It collects anonymised usage data such as pages visited, session duration, and traffic sources. Google Analytics uses cookies to gather this information. For more details, see Google's Privacy Policy.

3.2 Google Tag Manager

Google Tag Manager is used to manage and deploy tracking scripts on our Website. It does not collect personal data itself but facilitates the loading of other analytics and marketing tools.

3.3 Google reCAPTCHA v3

We use Google reCAPTCHA v3 on our forms to protect against spam and automated abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis. For more details, see Google's Privacy Policy.

3.4 Brevo (Email Delivery)

We use Brevo (formerly Sendinblue) as our SMTP email delivery service to send transactional emails such as form confirmations and enquiry notifications. Your name and email address may be processed through Brevo's servers for the purpose of delivering these emails. For more details, see Brevo's Privacy Policy.

3.5 Google Sheets

Form submission data (such as name, email, phone, course preference, and message) may be logged to Google Sheets via secure webhooks for our internal record-keeping and follow-up purposes. This data is stored within our private Google Workspace account.

4. Cookies

Cookies are small text files stored on your device when you visit our Website. We use the following types of cookies:

4.1 Essential Cookies

These are necessary for the Website to function properly, including session management and security features. They cannot be disabled.

4.2 Analytics Cookies

These cookies (primarily from Google Analytics) help us understand how visitors interact with our Website by collecting and reporting information anonymously. They help us improve our content and user experience.

4.3 Preference Cookies

These cookies remember your settings and preferences (such as language selection) to provide a more personalised experience on return visits.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

5. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:

  • SSL/TLS encryption (HTTPS) for all data transmitted between your browser and our Website
  • Secure server infrastructure with restricted access controls
  • Password protection for internal administrative systems
  • Regular review of our data handling and security practices

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Specifically:

  • Enquiry and contact form data: Retained for up to 24 months from the date of submission, unless an ongoing business relationship exists.
  • Course registration and quotation data: Retained for up to 7 years to comply with Malaysian tax and business record-keeping requirements.
  • Internship application data: Retained for up to 12 months after the application is processed. Uploaded documents are securely stored on our server and deleted after this period.
  • Analytics data: Retained according to Google Analytics' default retention settings (typically 14 months).

Once the retention period expires, your data will be securely deleted or anonymised.

7. Your Rights Under the PDPA 2010

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

  • Right of Access: You may request access to the personal data we hold about you.
  • Right of Correction: You may request that we correct any inaccurate or incomplete personal data.
  • Right to Withdraw Consent: You may withdraw your consent for us to process your personal data at any time, subject to any legal obligations.
  • Right to Limit Processing: You may request that we restrict the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details provided in Section 11 below. We will respond to your request within a reasonable timeframe and in accordance with the requirements of the PDPA.

8. Children's Privacy

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us and we will take steps to delete such information promptly.

9. Links to Other Websites

Our Website may contain links to external websites that are not operated by us, including social media platforms, partner organisations, and third-party service providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal data is handled, please contact us:

Brainymation Studio Sdn Bhd
1052, Level 10, Block A3, Leisure Commerce Square,
Jalan PJS 8/9, 46150 Petaling Jaya, Selangor, Malaysia
Email: jessy@brainymation.com
Phone: +603 7865 6272

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